Gent Automations Privacy Policy
Effective Date: August 18, 2025
1. Introduction
Gent Automations (“we”, “us”, or “our”) is a digital agency offering automation, integrations, and development services globally, with a primary focus in Chile, the United States, and Germany. We do not maintain a physical office. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our website, engage with our services, or communicate with us.
2. Scope & Data Controller
You are the data subject. Gent Automations is the data controller, responsible for your information processing. For any privacy inquiries, please contact: [email protected]
3. Personal Data We Collect
Voluntary submissions: Name, email, phone number, company, job title, and location when you reach out or fill forms.
Usage data: IP address, browser type/version, device type, pages visited, timestamps, referrer URL, and other analytics.
Tracking technologies: Cookies and similar tools (e.g. web beacons, tags) to enhance site functionality and performance.
4. Purposes & Legal Basis for Processing
We handle your personal information to:
Deliver, manage, and optimize services and communications.
Respond to inquiries and provide support.
Analyze and improve website usage and customer experience.
Fulfill legal and contractual duties.
Under GDPR: process data based on your consent, contractual requirements, legal duties, or our legitimate business interests (e.g. marketing, analytics).
5. International Data Transfers
Your information may be processed or stored in countries beyond your location, including Chile, the U.S., and Germany. Where data is transferred outside the European Economic Area (EEA), we employ safeguards like Standard Contractual Clauses or rely on adequacy decisions where available.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined (e.g., fulfilling services, meeting legal requirements). We may anonymize data for analysis or historical use once retention periods end.
7. Data Security
We apply appropriate technical and organizational measures—such as encryption, access control, and secure data storage—to protect your data. Though we strive for strong protections, no method is entirely foolproof.
8. Your Rights (Where Applicable)
Depending on jurisdiction, you may have the right to:
Access your personal data.
Correct or update inaccuracies.
Request deletion (right to be forgotten).
Restrict or object to processing.
Request transfer of your data (data portability).
Withdraw consent at any time.
If you reside in the EU/Germany, you also have the right to file a complaint with a supervisory authority. If you’re in the U.S. (especially states like California), additional protections may be available under local privacy laws (e.g., CCPA).
9. Third-Party Sharing & Disclosure
We may share data with:
Trusted service providers (e.g., hosting, CRM, analytics, email providers), under our privacy directives.
Business partners or collaborators when jointly delivering services.
Legal or regulatory bodies when required by law or to protect legal rights.
We do not sell or trade your personal information.
10. Cookies & Tracking
Our website uses cookies for analytics, functionality, and user experience. By using the site, you consent to this collection. A detailed cookie notice may be provided for transparency.
11. Minors
Our services are not intended for individuals under 13 years old. We do not knowingly collect data from minors. If we become aware such data has been provided, we will delete it promptly.
12. Policy Updates
This policy may evolve over time. Any updates will be posted with a new effective date. Continued use of our services constitutes acceptance of the updated terms.
13. Contact Us
For any questions or concerns about this Privacy Policy—or to exercise your rights—please contact us at: [email protected]
